ORDER TERMS

  1. These terms apply to all sales of goods by IVDESIGN to any contracting buyer/customer.
  2. The order of products is activated upon payment of the deposit by the customer to IVDESIGN.
  3. Until full payment of the products by the customer, ownership of them is retained by IVDESIGN and it may exercise all its lawful rights to protect its ownership.
  4. The products must be paid on the agreed date stated on the Sales Invoice; after this date, statutory interest will be owed to IVDESIGN and the latter may exercise its legal rights. Until full payment of the goods, the customer is liable for any damage to them.
  5. Upon receipt of the goods, the customer is obliged within 15 days to immediately inspect the delivered goods and to inform IVDESIGN within the above period of any shortages or defects. Return of the products may take place within 15 days from their receipt.
  6. In case the goods cannot be collected by the customer or cannot be delivered to the customer by IVDESIGN, they may be stored for up to 10 days at IVDESIGN’s premises free of charge. From the 11th day onwards, storage will be charged by IVDESIGN depending on the volume of the goods. For as long as the goods are stored, the customer is liable for any damage to them.
  7. In case of cancellation of the order due to the customer’s fault, the deposit is forfeited in favor of IVDESIGN as a penalty clause and compensation for its unproven damage, and it is entitled to claim any further damage arising from the cost of manufacture and any loss of profit.
  8. Changes to the order are accepted only when they are made in writing and within 3 days from the start of the order.
  9. For reasons of force majeure (e.g. natural disasters, wars, pandemics etc.) IVDESIGN may delay the completion and delivery of the goods.
  10. LIMITATION OF LIABILITY: IVDESIGN SHALL NOT BE LIABLE TO THE CUSTOMER OR ANY THIRD PARTY FOR ANY INDIRECT, SPECIAL, POSITIVE OR CONSEQUENTIAL DAMAGE, OR PUNITIVE DAMAGES (INCLUDING LOSS OF TIME, LOSS OF PROFITS OR SALES) ARISING FROM TRANSACTIONS UNDER THIS ORDER, EXCEPT IN CASES OF WILLFUL MISCONDUCT OR GROSS NEGLIGENCE.
  11. Any other terms and conditions are expressly excluded.
  12. Any dispute arising from this order shall fall under the jurisdiction of the Courts of Thessaloniki and Greek Law shall apply.